Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when:

• • Creating an account with our services
• • Making a purchase or payment
• • Contacting our support team
• • Subscribing to our newsletter
• • Participating in surveys or promotions

This information may include:

• • Name and contact information (email, phone, address)
• • Billing and payment information
• • Account credentials and preferences
• • Business information (company name, VAT number)

1.2 Technical Information

We automatically collect certain technical information when you use our services:

• • IP addresses and location data
• • Browser type and version
• • Operating system information
• • Website usage statistics and analytics
• • Server logs and performance metrics
• • Cookies and similar tracking technologies

1.3 Website Content

As a hosting provider, we may have access to content you upload to your websites. However, we do not actively monitor or review this content except as required for technical support, security purposes, or legal compliance.

2. How We Use Your Information

We use the collected information for the following purposes:

• • Providing and maintaining our hosting services
• • Processing payments and managing accounts
• • Communicating about services, updates, and support
• • Improving our services and user experience
• • Ensuring security and preventing abuse
• • Complying with legal obligations
• • Marketing and promotional activities (with consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, data centers, and support tools. These providers are bound by confidentiality agreements and may only use your information for specified purposes.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• • SSL/TLS encryption for data transmission
• • Secure data centers with physical access controls
• • Regular security audits and vulnerability assessments
• • Access controls and authentication mechanisms
• • Regular backups and disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your service agreement plus a reasonable period afterward for legal and business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• • Access: Request information about the personal data we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Portability: Request a copy of your data in a structured format
• • Opt-out: Unsubscribe from marketing communications
• • Restriction: Request limitation of processing in certain circumstances

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• • Remember your preferences and settings
• • Analyze website usage and performance
• • Provide personalized content and advertisements
• • Ensure website security and functionality

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information